The Starter Bundle - New Customers Save $25 ($64.50) with code STARTER plus Free Shipping
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Description
We bundled four of our best sellers in this New Customer starter pack so you can experience the Mosquito Steve difference for yourself. To welcome you in to the family, enjoy a $25 savings with code STARTER plus we'll ship it free. The code may only be used once and is valid for the Starter Bundle only.
was $94.50 now $69.50
MUST ENTER PROMO CODE AT CHECKOUT TO RECEIVE THE DISCOUNT.
PROMO CODE: STARTER
Shipping & Returns
Processing Time
We process orders for in-stock items within 2 business days of receiving them. Orders placed on weekends or holidays are processed starting the next business day. As soon as your order ships, we'll email you a tracking number.
Shipping Cost
Shipping is free on orders of $100 or more. Orders under $100 ship for a flat $9.95.
Delivery Time
Once your order ships, most packages arrive within 3–7 business days. We ship to all 50 states. Delivery to Alaska, Hawaii, and U.S. territories may take a few extra days. We do not ship outside the United States at this time.
Backordered Items
If something you ordered is out of stock, we'll email you with an expected ship date. You can wait for it, or we'll cancel that item and refund you right away. Your choice.
Lost or Stolen Packages
If your tracking shows the package was delivered but you can't find it, check with neighbors and around your property, then contact us within 14 days. We'll work with the carrier, and if the package can't be found, we'll send a replacement.
Wrong Address
Please double-check your shipping address at checkout. If a package comes back to us because of an incorrect address, we'll reship it once you confirm the right address. We may charge shipping for the second delivery.
The Mosquito Steve Guarantee
It works, or your money back. Even if the bottle is empty. We make Mosquito Steve because we believe you shouldn't have to choose between keeping bugs off and putting DEET on your family. If it doesn't work for you, you shouldn't pay for it.
You have 90 days from delivery to try it. Use it in your backyard, on the trail, at the lake. If you're not happy for any reason, tell us, and we'll refund the full purchase price. You don't need to send the product back, and you don't need to explain yourself.
Returns and Refunds
How to Get a Refund
Email us at support@mosquitosteve.com within 90 days of delivery. Include your order number. That's it. No return shipping, no forms, no restocking fees.
How Long Does it Take
We issue approved refunds within 3 business days to your original payment method. Your bank may take another 5–10 business days to show it.
Damaged or Wrong Items
If your order arrives damaged, leaking, or isn't what you ordered, email us a photo within 14 days of delivery. We'll ship a
replacement at no cost. You don't need to return the damaged item.
Unopened Products
If you simply ordered too much, you can return unopened products within 90 days for a full refund. Return shipping is at your cost.
Products Bought Elsewhere
If you bought Mosquito Steve from another store or website, please contact that seller first. If their return window has
closed, reach out to us and we'll do our best to make it right.
Fine Print
The guarantee covers one refund per customer per product. Shipping charges are refunded only if the return is due to our error.